THE TRADEMARK ENGINE GUARANTEE
The Trademark Engine strives to meet the trademark needs of our customers in a professional, courteous and efficient manner. We want every customer to be 100% satisfied, so we will work with any customer who has any questions or concerns about their filings. Our customer service team is made up of dedicated trademark representatives with one goal - to meet each client's needs in a friendly, caring, and efficient manner. If you do not think we have met this goal, let us know and we will be happy to make every effort to resolve the issues to your satisfaction. If we make an error on your filing, we will make the changes needed as soon as we can at no additional cost to you.
All refund requests must be submitted to firstname.lastname@example.org in accordance with our terms of service. Please note only Trademark Engine fees are refundable; all government fees involved in your filing services are non-refundable.